From: "Fred Mba" (may be fake) 
Reply-To: <fred.mba001@gmail.com> 
Date: Sun, 2 Jan 2011 10:19:13 -0500 
Subject: SECRET SHOPPER($600 WEEKLY) 
 
Hello, 
  
We are a company that conduct surveys and evaluate other companies. We get hired 
to go to other peoples companies and act like customers in order to know how the 
staffs are handling their services in relation to their customers. 
  
We all shop, and many of us enjoy shopping. But very rarely does opportunity 
present itself to do what we enjoy doing and getting paid for doing it. Imagine 
earning extra income just for going shopping and filling out a questionnaire! 
  
Mystery shopping is basically a form of market research. You are asked to gather 
information, from a customer's perspective. Often times, this is done without 
the knowledge of the personnel where the shop is taking place. As a mystery 
shopper, you may therefore be asked to do some acting. This is not to deceive 
anyone but rather to assure that the information being gathered is 
representative. 
  
The first thing to remember is that we are on the side of the client. You are 
not hired to catch anyone "in the act" or trap the employee. Rather, it is your 
job to answer specific questions in an unbiased and constructive way. 
  
Confidentiality is also very important. In most cases, the establishment is not 
to know that a mystery shop is taking place. Additionally, the questionnaires 
may be protected by copyrights. Often, the employee evaluated will be informed 
of the results of your evaluation later and may even be allowed to read your 
comments. But this is for management to determine. 
  
The information most often requested by management concerns employee to customer 
relations, employee performance, product quality or presentation of the 
establishment including cleanliness and convenience. This information helps 
management to identify areas of strength and weakness so they can take steps to 
correct the problem or potential problems before business is lost. The 
information can also allow management to monitor the success of a program 
designed to improve certain areas of concern. This can be a very advantageous 
tool to management in the extremely competitive business environment of today. 
Some companies will even inform employees that mystery shoppers will be visiting 
them but the employees will not know who or when the shop will take place. It 
may be considered a kind of report card and, as you can imagine, this can be a 
very effective motivational tool. 
  
As a mystery shopper, you may receive assignments in a variety of establishments 
in your area. Most of them will be customer oriented retail establishments, 
which include chain stores, specialty stores and restaurants. Normally, it is 
the larger companies with many outlets and a central management office that use 
mystery shoppers. Statistics show that by far, the most important factor in 
competitiveness is customer service. Therefore, most of the information you will 
be asked to gather will concern customer service. 
  
Obviously, mystery shoppers should appear to be a typical customer to the 
establishment. The mystery shoppers that consistently get new assignments, 
however, are those who are punctual and reliable. Mystery shopping companies 
want shoppers who also pay attention to detail and work well with others and 
have an appreciation of good service. You will be given specific questions to 
ask and perhaps specific products to shop for and/or purchase. You will be 
expected to promptly complete the questionnaire, neatly and concisely, and 
return it based on the instructions provided to you. Your job is not to be a 
problem shopper for the establishment but to gather specific and representative 
information. 
  
Most of the time, the compensation for the assignment is established in advance 
and paid after the questionnaire is returned. As a mystery shopper, you are not 
an employee of the company that provides you an assignment--but rather an 
independent contractor. As such, there is no employee benefits and no taxes will 
be withheld from your pay. You are responsible for reporting your own income. 
However, you may want to consult your tax advisor as some tax breaks may apply. 
  
EARNINGS 
Pay can range from $200 to $300 per job assignment, with an average of $100 per 
assignment. Additionally there is a stipend for purchases. The number of 
assignments per day vary but if you are assertive in seeking work-and work for 
several mystery shopping companies-you could garner up to 20 assignments per 
month. While most mystery shoppers consider this a part time or "hobby" job, if 
you approach the work as a full-time job, you can earn $4,000 to $5,000 per 
month. 
  
 
Your job will be to evaluate and comment on customer service in a wide variety 
of shops, stores, restaurant and services in your area. 
No commitment is made on this job, and you would have flexible hours as it suits 
you. If you are interested do send in these information: 
  
FULL NAME: 
CONTACT ADDRESS: 
CITY: 
STATE: 
ZIP CODE: 
TELEPHONE NUMBER: 
MOBILE NUMBER: 
OCCUPATION: 
EMAIL: 
  
So we can look at your distance from the locations which you have to put your 
service into, and your address would also be need for your payments. 
Great Pay** Fun Work** Flexible Schedules**No experience required.If you can 
shop-you are qualified! 
No start off fees is required 
Must be above 18years old 
Must be computer literate 
Must be very honest and committed 
pls note that this is a part time job 
  
 
Fred Mba 
Thanks 
Recruitment officer 
Mystery Shoppers World 
 
 
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