From: "TSB Bank" (may be fake)
Date: Fri, 11 May 2018 09:37:20 -0000
Subject: Important Notification
Please Note: We are working to put things right.
We are aware that problems accessing your accounts may have caused you to go overdrawn. To put this right we will waive any overdraft fees and interest charges, as well as any returned item fees incurred during your March and April billing periods. We are also increasing the interest rate on our current account(s) & all Classic Plus account from 3% to 5%. We promise this will not be taken away after a year.
We have detected a slight error on your account personal information, we have been trying to contact you. However, we are unable to reach you. For your security, we have temporarily suspended access to your account(s). Such as (Receive payments, Make payments or withdraw funds). Until account verification procedures as been confirm.
This might be due to either of the following reasons:
A recent change in your personal information. (eg: address, phone)
Logging from an unrecognised machine or device
Too many incorrect login attempt
You are now required to complete our account verification process before you can access your account(s). This should only take you a few minutes to complete and will help us in safeguarding your account information.
Please note: Failure to comply with our account verification process may lead to temporary suspension of access to our online and telephone banking service.
TSB Bank Security Team