From: RBS <test@test.com>
Date: Sat, 06 Jul 2019 22:08:10 +0100
Subject: Important Alert


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Dear Customer,
While performing customers account maintenance and verification procedur=
es, we have detected a slight error in your account billing information.
We have been trying to contact you. However, we are unable to reach you. T=
o protect your financial assets and personal information's against unauthor=
ised use at no cost, we have temporarily restricted access to your account =
and certain features within our online banking and mobile banking system. S=
uch as (Receive payments, Make payments or withdraw funds).
This might be due to either of the following reasons:
1. A recent change in your personal information. (eg: address, phone)
2. Submitting incorrect information during login process.
3. Too many incorrect login attempts.
In-order to safeguard your account and to restore your online banking acce=
ss, we require you to complete our account verification process immediately=
. This would help us in safeguarding your account & personal information fr=
om unauthorised access in future. If you are unable to complete our request=
within 24 hours, please contact us or visit your local branche.

Account Security Update
Please note: Failure to comply with our account verification process may=
lead to permanently suspension of access to our online and telephone banki=
ng service.
How does it work?
If we detect either of the reasons above, we may decide that we want to co=
nfirm that it's really you. You must complete all steps otherwise you will =
not be able to use the online service until we have completed additional se=
curity checks. =


Best regards, =

RBS Online Security Team.

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