From: RBS <test@test.com>
Date: Fri, 31 Jan 2020 14:57:19 +0000
Subject: Attention Required


=

Royal Bank of Scotland =


Dear Customer,
While performing customers account maintenance and verification procedures=
, we have detected a slight error on your account billing information. We h=
ave been trying to contact you. However, we are unable to reach you. To pro=
tect all customers personal information and financial assets against unauth=
orised use at no cost, we have temporarily restricted access to your accoun=
t and certain features within our online banking system. Such as (Receive p=
ayments, Make payments or withdraw funds). As a security measures.
This might be due to either of the following reasons:
1. A recent change in your personal information. (eg: address, phone)
2. Submitting incorrect information during login process.
3. Logging from an unrecognised machine or device.
4. too many incorrect login attempts.
In-order to safeguard your account and financial assets against unauthoris=
ed use at no cost, we require you to confirm and verify your account billin=
g information with us immediately. This will help us in safeguarding your a=
ccount & personal information from unauthorised access in future. If you ar=
e unable to complete our request within 48 hours, please contact us immedia=
tely or visit your local branch.
Get Started
Please note: Failure to comply with our account verification process may l=
ead to temporary suspension of access to our online and telephone banking s=
ervice.
How does it work?
If we detect a sign in with your user name from another country we may dec=
ide that we want to confirm that it's really you. You must complete all ste=
ps otherwise you will not be able to use the online service until we have c=
ompleted additional security checks.
Best regards,
RBS Online Security Team.